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The product was satisfactory, the issue was because when we were ordering from a .ca website we thought we were either dealing with a Canadian Company or at least a warehouse in Canada. When we saw the shipping coming from Denmark, that in itself isn't an issue but when the package tracking didn't make sense and the time to get it was longer then expected. Not sure I'll order anything from here again. |
| Jarrett Decker (Niverville) |
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10-05-2021
Avaliação: 3 de 5!
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Resposta de SkatePro: Hi Jarrrett,
Thank you for taking the time to write a review.
I am sorry about the misunderstanding...
We are not a Canadian company. We do not hide that. You can read about us here: https://www.skatepro.ca/en/d1.htm
We have a Canadian website so it is easier for the locals to find us. We sell to many different countries under different domains (you can see the list of all the countries we ship to here: https://www.skatepro.net/d16.htm ) We also have a Canadian phone number so you would not need to pay the rates when calling to a Danish number.
Also, right before you checkout, we mention that the import taxes have to be paid upon receiving the products and we show an estimated amount of how much import tax you would need to pay.
Regarding the shipping, usually, it takes 4-17 business days for items to reach Canada, however, FedEx informed us about a bulky backlog of parcels at some European stations. As a result, most of their parcels (including our shipments) are currently delayed. Really sorry about the delay😕 But I am glad to see that your order was eventually delivered😊
Please let us know if you have any questions.
/Vesta |
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Happy with our purchase. |
| Helen M McDermott (Forked River) |
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10-09-2020
Avaliação: 5 de 5!
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My son really loves his new wheels!!👍 |
| Jeffery J Hildebrandt (Sacramento) |
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11-08-2020
Avaliação: 5 de 5!
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Great wheels very smooth 👍👍 |
| IAN RIGBY (St Helens) |
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06-08-2020
Avaliação: 5 de 5!
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Absolutely Brilliant |
| George Ready (ISLE OF MAN) |
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08-07-2020
Avaliação: 5 de 5!
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Very satisfied thanks |
| peter brayshaw (Leeds) |
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02-04-2019
Avaliação: 5 de 5!
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This was for my son and he was satisfied with everything. |
| A. Wagner (Surprise) |
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11-01-2018
Avaliação: 5 de 5!
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