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My daughter absolutely loves her new skates from Santa. Thank you Skatepro |
| Amber Kehoe (Newbridge, Co Kildare) |
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07-01-2021
Avaliação: 5 de 5!
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Excellent Product, Niece loved it. Thanks |
| Stephen F. (Dublin 5) |
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04-01-2021
Avaliação: 5 de 5!
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Excellent product and arrived very quickly. |
| Clair Flett (Elgin) |
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12-10-2020
Avaliação: 5 de 5!
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Very disappointed unfortunately. The skates are beautiful but we used your sizing chart to a tee and the skates are to small. I now have a sad child. I cannot be bothered to send them back because I cannot afford to lose anymore money in shipping fees. To send back from Canada to Denmark would be pointless. In all I lost $180 Canadian😢 |
| Cindy Crossman (Dartmouth) |
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28-08-2020
Avaliação: 1 de 5!
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Resposta de SkatePro: Thank you for your review. We are really sorry to hear that you have had these issues with your skates. We are surprised though to hear that there was a problem with sizing as we have not previously received this feedback. We will contact you directly to investigate the issue and to find a solution for you 😊.
/Abigail
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It ripped from the first hour & I wasn’t offered any compensation for a product that costs me close to $200 |
| Merry Mehawed (Mississauga) |
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28-07-2020
Avaliação: 1 de 5!
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Resposta de SkatePro: Hi there, I'm sorry for what happened to your skates. We checked the footage that you provided us and we established that the damage was due to normal usage and not to a fabric defect, however, we offered you to return to us the skate in exchange for a partial refund. Let me know if I can help you further.
@Filippo
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Ordered our skates over a month ago, a month later we are still waiting for them to arrive. All tracking updates have gone dark but maybe we’ll get them before the snow starts to fly again..... |
| Brett Kolcun (Toledo) |
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20-05-2019
Avaliação: 2 de 5!
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Resposta de SkatePro: We are truly very sorry for all the delay on your parcel. The USPS has had a lot of trouble after the pilots' strike and it does look, that they might have lost your parcel. We have already started an investigation but due to the very long waiting time for you, we have agreed with you on a refund. Our apologies for all the inconvenience. /Justin |
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These skates are cute in the photo but in person they look like a bad version of a my little pony. They are really immature looking and frankly I'm embarrassed to wear them. I had to keep them, however bc I live in the states and it would have cost 3x more to send them back than they were worth. The skates are heavy and cumbersome. They fit really big and are hot and make my feet sweat. The wheels are soft and smooth but the skates are poorly balanced as one wheel does not hit the ground by its self. I am continuously removing hair and debris from the axils. |
| C. Richards (Draper) |
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22-08-2017
Avaliação: 2 de 5!
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Resposta de SkatePro: We are very sorry to hear the skates did not live up to your expectations, however we are not unfortunately not able to offer our US customers free returns, due to the high costs that is connected with the shipping proces. We understand that you have been in contact with us about some of the challenges you are experiencing and that some of the already has been solved. We are currently awaiting your answer regarding some of the challenges you adressed in your email to us, we look forward to hearing from you :)
/mads |
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